Senior Leadership Best Practice

Employee engagement

The more engaged a team, the more they contribute their discretionary effort to raise activities. Review the Reports to get a snapshot of how many activities are being raised by each team, and by each team member. 

Lead indicators

Reports can be used to highlight areas for improvement. For example, identify teams that are;

• Experiencing a higher percentage of corrective behaviour observations
• Experiencing a lot of incidents, but are not performing root cause analysis (Five Why Analysis)
• Correlate the number of Quality activities in TeamAssurance with the first -time yield (captured outside of TeamAssurance)